Our Reviews
Fleetwood C|2018 Chevrolet Trax
Confirmed Service Customer
10/13/2025
quick and easy
10/14/2025
Hi, thank you for the high star rating and for the review! We do hope we can be of assistance in the future. Take care!
DOTHAN, AL
James S|2020 Chevrolet 1500 Silverado
Confirmed Service Customer
10/13/2025
Reggie and the ladies at the counter were etremely helpful and made the service visit like it was inn the past. The last two visits were awful with some lady writing up my service request and even a repair request that she lost when I scheduled it weeks in advance. She even refused the amount of air pressure I wanted in my tires. Reggie is number one! When Reggie is there I will be sure to come in for my vehicles to be service. He is more like your sales team working for the customer. That is why I like to purchase vehicles at Solomon's. Thanks!
10/14/2025
Hello, we're happy to hear you had such a positive experience with our staff! We look forward to helping again in the future. Take care!
BONIFAY, FL
Valerie T|2025 Chevrolet Tahoe
Confirmed Sales Customer
10/31/2025
I had been putting off buying a new car for about 6 months and all it took was one call and I was treated with kid gloves. Buying a car can be very intimidating and so having someone to hand hold is very comforting. Thanks again!
HOUSE DEALS
11/1/2025
We’re so glad we could make your car-buying experience comfortable and stress-free! Hand-holding through the process is exactly how it should feel, and we look forward to assisting you with future purchases.
DOTHAN, AL
Kris G|2025 Chevrolet Equinox
Confirmed Service Customer
9/8/2025
Not dealership fault, parts needed were not available delay in service. We needed a rental> none available, we spoke with the service manager and he was able to accommodate a loaner which we appreciated!
9/9/2025
Thank you for choosing Solomon Chevrolet. We value your feedback and look forward to assisting you next time. If you have any further questions, please give us a call. We're always happy to help!
NEWTON, AL
Richard D|2019 GMC Acadia
Confirmed Service Customer
9/11/2025
Assistance by service writer and technician was quick and efficient resulting in a short waiting time
9/12/2025
We're glad everything was completed quickly and to your satisfaction! We are always more than happy to assist you if anything else comes up. Have a wonderful day!
SLOCOMB, AL
Jewel B|2017 Chevrolet Cruze
Confirmed Service Customer
11/14/2025
They are always courteous and friendly. They know me by name and I know them by name. Reggie is great in always getting my oil changed and advising me when I need tires, etc.
11/15/2025
Wow, we're glad you had such a wonderful experience with us! Reviews like this give us motivation and help us ensure we provide high-quality care. We are always more than happy to assist you if anything else comes up. Take care!
DOTHAN, AL
Jerry P|2025 Chevrolet Equinox
Confirmed Service Customer
11/21/2025
Very friendly and got my car serviced quickly. I was comfortable and the coffee was good thank you so much job well done
11/22/2025
It's our commitment to ensure quality customer care by providing comfortable and relaxing facilities as well as friendly and professional service to our guests. Please come see us for any future needs. We hope to see you soon!
COTTONDALE, FL
John S|2007 Chevrolet Silverado
Confirmed Service Customer
10/20/2025
My feelings are very mixed at this point. To be clear, the reason our vehicle was brought in for service appears to have been resolved. However, after sitting outside for a week at the dealership it was in need of a good wash and detail. Upon doing so, I noticed a dent in the body just above the right tail light. I can assure you this damage was not there when the vehicle was dropped off for service. This is the second time this vehicle has had body damage after being brought in for service. This most recent visit cost nearly $1,400 and I would expect to have the vehicle returned without any damage. I realize you only have my word, and the fact that we have been a customer of this dealership for nearly 30 years, but these repeated occurances cause a great deal of dissappointment. I have pictures of the recent damage. If you would like to see them, let me know how to send them to you. The proper way to repair this damage would be to replace the right rear quarter panel which would be very costly. I would respectfully request a refund in whole or in part for our most recent service visit. Compared to the cost of replacing the rear quartr panel, I believe this is a reasonable request. We have had other dissappointing experiences with our other vehicle as well. Our allegance and loyalty to this dealership is quite shaken at this time.
10/21/2025
Thank you for taking the time to provide this feedback. Our customers are our greatest assets, and we value your business. Your feedback will be reviewed with our team and please don’t hesitate to call us if you’d like to discuss anything in greater detail.
MIDLAND CITY, AL
Dennis T|2026 Chevrolet Silverado 2500 HD
Confirmed Sales Customer
11/5/2025
James was a very good salesman. He made the purchase process go very smooth.
JAMES HARRIS
11/6/2025
Hi there, thanks for highlighting some of our staff who helped make this such a great experience! We hope you have a great day!
NEWTON, AL
Dennis T|2026 Chevrolet Silverado 2500 HD
Confirmed Service Customer
12/17/2025
The purchase and finance process were smooth
12/18/2025
We are very happy we could provide you with a positive experience! We want to sincerely thank you for choosing Solomon Chevrolet and we hope to see you again soon!
NEWTON, AL
Carl S|2021 GMC Yukon XL
Confirmed Service Customer
11/20/2025
Great staff but the issue wasn’t fixed so it’s back in the shop. We had hoped that replacing the oil in the differential would fix it but it didn’t. The staff agreed and now we just need to get a new differential. I appreciate their working with us and being honest and professional.
11/21/2025
Your satisfaction is important to us, so we want to sincerely thank you for choosing Solomon Chevrolet and we hope to see you again soon! If you have further needs or questions, please reach out!
OZARK, AL
Ralph M|2022 GMC 1500 Sierra Limited
Confirmed Service Customer
11/27/2025
Service rendered according to time planned and within time limits. Personnel were very attentive and professional.
11/28/2025
Your great feedback truly made our day! We appreciate you for letting others know about your experience! If you ever need anything in the future, please don't hesitate to let us know. Take care!
DOTHAN, AL
Samuel J|2020 Chevrolet Traverse
Confirmed Service Customer
12/24/2025
Got our oil changed very quickly with no wait time.
12/25/2025
We're glad everything was completed quickly and to your satisfaction! Thank you so much for your feedback! We hope you have a great day!
SLOCOMB, AL
David P|2024 Chevrolet Silverado 2500 HD
Confirmed Service Customer
1/3/2026
Quick professional service
1/4/2026
We're glad everything was completed quickly, professionally, and to your satisfaction! Thank you so much for your feedback! We hope you have a great day!
SLOCOMB, AL
Daniel H|2019 Chevrolet Tahoe
Confirmed Service Customer
10/8/2025
Fast & friendly service dept.
10/9/2025
We’re thrilled to hear everything was completed quickly and to your satisfaction! It’s great to know we provided a positive experience. If there’s anything else we can help with, please don’t hesitate to reach out—we’re always happy to assist!
MONROEVILLE, AL
Lloyd W|2017 Chevrolet Colorado
Confirmed Service Customer
10/28/2025
Had service done and was well pleased from beginning to end.
10/29/2025
Hello, we are glad we could help! We hope to be of service to you again in the future. Take care!
DOTHAN, AL
Kevin F|2026 Chevrolet Silverado 2500 HD
Confirmed Sales Customer
11/5/2025
Happy with vehicle, not happy with follow up on rear fender well liners. Was told I would be contacted, never happened.
JAMES HARRIS
11/6/2025
We would like to thank you for sharing this review. We appreciate your feedback as it helps us grow as a dealership. We will be sharing your comments with our team and we encourage you to contact us if you would like to further discuss your visit.
PINCKARD, AL
John S|2021 Chevrolet 1500 Silverado
Confirmed Service Customer
1/15/2026
Great service great people as always highly recommend
1/16/2026
Thank you for the loyal and positive feedback. We’re proud to have great people delivering great service every time. We appreciate the recommendation and hope to see you again soon.
DOTHAN, AL
Kyle E|2024 Chevrolet Silverado 2500 HD
Confirmed Service Customer
1/19/2026
Very Through and professional
1/21/2026
Hello, we really appreciate your feedback! We sincerely thank you for the positive review. We are happy to help!
DOTHAN, AL
Rene G|2023 Chevrolet Tahoe
Confirmed Service Customer
9/18/2025
Great
9/19/2025
Thank you! We always value hearing from our clients, and we’re thrilled to know you had such a positive experience with us. Thank you for taking the time to leave a review—it means a lot to us!
DOTHAN, AL
John S|2019 Chevrolet 1500 Silverado
Confirmed Service Customer
9/23/2025
Great Service all around
9/24/2025
Hello, we really appreciate your feedback! We sincerely thank you for the positive review. We are happy to help!
COWARTS, AL
Dennis P|2023 GMC Terrain
Confirmed Service Customer
9/24/2025
Oil change. In and out in 30 minutes. Great service.
9/25/2025
We’re thrilled to hear everything was completed quickly and to your satisfaction! It’s great to know we provided a positive experience. If there’s anything else we can help with, please don’t hesitate to reach out—we’re always happy to assist!
DOTHAN, AL
William S|2021 Chevrolet Tahoe
Confirmed Service Customer
10/29/2025
Good
10/30/2025
Hello, thank you so much for your high star rating! We appreciate you taking the time to leave us this review. Have an amazing day!
HEADLAND, AL
Richard D|2019 GMC Acadia
Confirmed Service Customer
11/15/2025
Good service Good waiting time Good customer care and service during our visit
11/16/2025
Hi, your wonderful feedback and rating mean a lot to us. We are always more than happy to assist you if anything else comes up. Take care!
SLOCOMB, AL
Danny M|2007 Chevrolet Tahoe
Confirmed Service Customer
11/25/2025
Tech guy, Chris Lee, did an excellent job. He was friendly and courteous.
11/26/2025
Hi there, thanks for highlighting some of our staff who helped make this such a great experience! We hope you have a great day!
DOTHAN, AL
Barbara H|2019 Chevrolet Equinox
Confirmed Service Customer
1/1/2026
Friendly, fast and reliable service!
1/2/2026
Thank you for choosing Solomon Chevrolet as your first choice for all your automotive needs! We look forward to your next visit! Take care!
DOTHAN, AL
Dale C|2017 Chevrolet 1500 Silverado
Confirmed Service Customer
1/16/2026
I got an oil change , was fast and easy ! Love those Chevy rewards points !
1/16/2026
Thank you for your wonderful feedback. We always strive to meet the needs of our customers no matter the situation. Feel free to let us know if you have any questions about your vehicle.
DOTHAN, AL
Adam D|2025 Chevrolet Silverado 1500
Confirmed Service Customer
9/29/2025
I had an 8:30 appointment time for my first oil change and service on my new truck. It took 2 hours. The tech who drove my truck from the shop to the service waiting area left sweaty dirt prints on my door, center console and steering wheel. I also told the service writer where my lug lock key is so my tires could be rotated. The lug key was not move and my tires were not rotated.
10/1/2025
It appears the impression you received during your recent visit to our dealership does not reflect our standards of customer service. We appreciate feedback like yours because it helps us identify the areas in which we need to improve as a business. If you would like to discuss this issue in more detail, please give us a call so we can work toward a resolution. Your satisfaction is of the utmost importance. Thank you.
ENTERPRISE, AL
Keith R|2007 Chevrolet Tahoe
Confirmed Service Customer
12/17/2025
Our experience from beginning to end was great. The communication that Reggie gave us all the way through the process was amazing. And when my Tahoe was finished, they even sent a shuttle bus to come pick me up. We’ll definitely be a returning client. Everyone in the service department was great. Excellent customer service and services.
12/18/2025
Hello, thank you for sharing your positive experience! If you're ever in need of more help, please let us know!
DOTHAN, AL
Sammy S|2023 Chevrolet Silverado 1500
Confirmed Service Customer
12/31/2025
Fast service and friendly service personnel.
1/1/2026
Our staff is committed to providing each of our clients with the best automotive experience! If you're ever in need of more help, please let us know!
DOTHAN, AL
William B|2025 Chevrolet Blazer
Confirmed Service Customer
1/20/2026
I recently visited the service department to address a cruise control issue on my new car, which is currently under warranty. Although I had a scheduled appointment, the vehicle was not looked at until the following day and was kept overnight for what turned out to be a simple five-minute setup adjustment. I was disappointed to be charged an $85 fee for a warranty-related fix and felt the communication regarding the delay was lacking. Based on this experience, I do not feel this dealership prioritizes customer value. This dealership will not be my preferred future service needs.
1/21/2026
Thank you for taking the time to provide this feedback. Our customers are our greatest assets, and we value your business. Your feedback will be reviewed with our team and please don’t hesitate to call us if you’d like to discuss anything in greater detail.
DOTHAN, AL
Kari T|2019 Chevrolet 1500 Silverado
Confirmed Service Customer
8/25/2025
I had my truck serviced and was very pleased with the professionalism and interaction with this department. Joel was my contact and I couldn't have asked for better service through him. He was honest and helpful.
8/26/2025
Hello, we really appreciate your feedback! We sincerely thank you for the positive review. We are happy to help!
SLOCOMB, AL
William M|2023 Chevrolet Equinox
Confirmed Service Customer
10/27/2025
I did not receive a receipt as it was promised to be sent via email. Still have not received it.
10/28/2025
We appreciate you taking the time to let us know about your experience. It appears that the nature of your experience does not reflect our dedication to customer satisfaction. Your concerns are very important to us, and we would like to learn more. Please contact us directly so we can address and remedy your concerns.
DOTHAN, AL
Donny B|2026 Chevrolet Silverado 1500
Confirmed Sales Customer
11/24/2025
Top notch service
JOHN SISTRUNK
11/25/2025
Hi, your wonderful feedback and rating mean a lot to us. We are always more than happy to assist you if anything else comes up. Take care!
COTTONWOOD, AL
Tasha P|2018 Chevrolet Traverse
Confirmed Service Customer
2/11/2026
They are always nice and courteous to me and my daughter. And have great customer service.
HANNA MASSEY
2/11/2026
It is important our customers feel completely confident with the customer service they received and it made us happy to read your review. If there are any other automotive needs we can assist you with, please don't hesitate to call us.
DOTHAN, AL
Tosha G|2018 Chevrolet Malibu
Confirmed Service Customer
1/23/2026
Excellent
1/24/2026
Hi, thank you for the high star rating and for the review! We do hope we can be of assistance in the future. Take care!
KINSEY, AL
Mary F|2022 Chevrolet Trailblazer
Confirmed Service Customer
1/28/2026
I wasn't told how long it would take, they just took my keys & told me to have a seat. My wait time was over 2 hours. Had I known in advance I would have made an appointment for a later time. Service was good, no complaints. The girl taking the order was fine, the rest could use a lesson in how to be cordial. I guess everyone can't be people oriented. They do know how to take your payment without a smile. Guess I've dealt with VW too long & that's where I bought my Chevrolet & it's where I'll probably go to trade.
1/29/2026
Thank you for taking the time to provide this feedback. Our customers are our greatest assets, and we value your business. Your feedback will be reviewed with our team and please don’t hesitate to call us if you’d like to discuss anything in greater detail.
COWARTS, AL
TIMOTHY O|2026 Chevrolet Tahoe
Confirmed Sales Customer
4/22/2026
From start to finish Solomons staff were very helpful and knowledgeable about the new Tahoe we purchased. No sales gimmicks, fair pricing and great customer service. We have bought several new vehicles from them and each time the service has always been great!
DANNY MOBLEY
4/23/2026
Thank you for your kind words! We truly appreciate your continued loyalty and are thrilled to hear that you've had a positive experience with our team. It's always a pleasure to assist you, and we look forward to serving you again in the future!
REHOBETH, AL
JAMES R|2026 Chevrolet Silverado 1500
Confirmed Sales Customer
5/22/2026
Great experience
HOUSE DEALS
5/23/2026
Hello, thank you so much for your high star rating! We appreciate you taking the time to leave us this review. Have an amazing day!
DOTHAN, AL
Michael S|2026 Chevrolet Silverado 2500 HD
Confirmed Service Customer
6/19/2026
The Service Advisor makes or breaks a service visit and Hanna was less than great. She was confused as to what day it was and told me I did not have an appointment to the point my wife and I were ready to leave. Once she decided on what day of the week it was we moved forward. The brush guard in my truck make sit difficult to open the hood but the Tech worked hard and persevered and not only got it open but explained to me the tool I needed and how to do it. He gets 5 stars. Once the truck was done we waited nearly 20 minutes for Hanna to get our paperwork to the lady at the desk only to wait and realize she had given the lady the wrong paperwork. We then waited over 5 minutes more for her to return to get the right paperwork. She was not impressive and needs international coaching on customer service and the dealership needs better processes in place to manage daily operations. While the experience was not terrible, it was not what I am used to after owning a Ford and working with a Ford dealership. I’m an operations guy well versed in processes and would love to help.
HANNA MASSEY
6/20/2026
On behalf of our entire staff, we would like to express concern about the experience you shared regarding your visit with us. I have addressed your comments with our team, and I assure you we are working diligently to ensure a similar situation does not occur again in the future.
JAKIN, GA
Joseph M|2024 Chevrolet Tahoe
Confirmed Service Customer
11/10/2025
ALWAYS FRIENDLY PROFESSIONAL STAFF, CLEAN AREA BEEN GOING TO SOLOMONS SINCE 2010,,,,,
11/10/2025
We’re glad to hear that our friendly, professional team and clean facilities have kept you coming back since 2010! Your long-term trust means so much to us, and we’ll continue to provide the consistent care and quality you’ve come to expect.
GREENWOOD, FL
Cynthia H|2023 Chevrolet Tahoe
Confirmed Service Customer
11/25/2025
Fantastic service
11/26/2025
Hi, your wonderful feedback and rating mean a lot to us. We are always more than happy to assist you if anything else comes up. Take care!
DOTHAN, AL
Bobby M|2017 GMC Acadia
Confirmed Service Customer
1/15/2026
Professional, fast service
1/16/2026
Thank you for the professional and speedy service feedback. We’re glad your visit was efficient and well handled. We appreciate you choosing us and hope to see you again soon.
DOTHAN, AL
Ronald T|2026 Chevrolet Tahoe
Confirmed Sales Customer
1/19/2026
Excellent service
JOHN SISTRUNK
1/21/2026
Hi, your wonderful feedback and rating mean a lot to us. We are always more than happy to assist you if anything else comes up. Take care!
DOTHAN, AL
Fleetwood C|2018 Chevrolet Trax
Confirmed Service Customer
1/23/2026
Reggie always takes good care of me.
1/24/2026
Thank you for the review! Our staff is committed to providing each of our clients with the best automotive experience. We're looking forward to your next visit with us!
DOTHAN, AL
Dennis T|2026 Chevrolet Silverado 2500 HD
Confirmed Service Customer
2/26/2026
Hannah was very friendly and supportive
HANNA MASSEY
2/27/2026
Thank you for your kind words! We're thrilled to hear that our staff provided excellent service. We'll be sure to pass along your feedback and look forward to assisting you with all your future vehicle needs!
NEWTON, AL
BRENT M|2026 Chevrolet Silverado 1500
Confirmed Sales Customer
6/18/2026
Easy to work with. Great pricing and service. Will be recommending to all.
TUCKER MENDHEIM
6/19/2026
Thank you so much for your kind words! We're thrilled to hear you had a great experience and appreciate your recommendation. If there's anything else we can assist you with, don't hesitate to reach out!
DOTHAN, AL
Gary L|2019 Chevrolet 3500HD Silverado
Confirmed Service Customer
6/21/2026
Richard, the diesel mechanic, worked on my 3500 Duramax. I wanted him to do a thorough inspection since I was getting ready to leave on a 6,000 mile trip. He always takes time to answer any questions I have and gives me his professional advice on repairs. In addition to several fluid changes already scheduled, he found a rear axle seal leaking and my rear brakes needed replacing. He completed all the work the same day I had my truck scheduled in. I can’t say enough good things about Richard’s competence and attention to detail. Solomon Chevrolet has a first rate, expert mechanic in Richard.
HANNA MASSEY
6/23/2026
Thank you for your kind words! We’re thrilled to hear that our staff has earned your trust and continues to provide excellent service. We'll be sure to pass along your feedback and look forward to assisting you with all your future vehicle needs!
DOTHAN, AL
Jerry P|2025 Chevrolet Equinox
Confirmed Service Customer
1/21/2026
Very helpful, knowledgeable about what my car needed. Took care of the situation quickly Thank you
1/22/2026
Hi, we're so happy we were able to help you out! Thank you for choosing Solomon Chevrolet and we hope to see you again soon!
DOTHAN, AL
Dennis P|2023 GMC Terrain
Confirmed Service Customer
3/19/2026
Repairs made in timely manner. Staff was very curtious.
HANNA MASSEY
3/20/2026
Thank you for sharing your positive experience! We're thrilled to hear that our staff provided excellent service. We truly appreciate your feedback and look forward to serving you again!
DOTHAN, AL
Lisa L|2024 Chevrolet Equinox
Confirmed Service Customer
4/17/2026
We had a problem with our flat toad 2024 Equinox shutting off running it for a few minutes after a recent tow. Error code was engine power reduced and then it would crank but not start. We were passing through Dotham and found Soloman Chevrolet and called them and they said to bring it in the next morning and they will look at it. So we towed it over with our motorhome and within an hour, they had found the problem (fuel pump relay) and repaired the vehicle for us. We were discouraged that this unit failed with only 5,500 miles on the car but cannot say enough as to how well we were treated at this dealership and our service rep. She was very knowledgeable and helpful. Highly recommend everyone that was involved with getting us back on the road quickly. Definitely a 5 out of 5 stars for them!! Thank you so very much.
HANNA MASSEY
4/18/2026
What a detailed and meaningful experience to share. We are thrilled our team was able to quickly diagnose and repair the issue while providing knowledgeable and supportive service. Safe travels ahead, and we are always here whenever you need us.
Ocklawaha, FL
WILLIAM W|2026 Chevrolet Equinox
Confirmed Sales Customer
4/24/2026
The purchase went very smoothly, Mr. Sistrunk handled everything extremely well. He is very knowledgeable about the vehicles and the process.
JOHN SISTRUNK
4/25/2026
Your great feedback truly made our day! We appreciate you for letting others know about your experience! If you ever need anything in the future, please don't hesitate to let us know. Take care!
DOTHAN, AL
Walter T|2019 Chevrolet Equinox
Confirmed Service Customer
5/21/2026
Friendly
HANNA MASSEY
5/22/2026
We're glad to hear you found our staff was friendly! Our staff is committed to providing each of our clients with the best automotive experience! We look forward to helping again in the future. Take care!
DOTHAN, AL
Eddie D|2024 Chevrolet Colorado
Confirmed Service Customer
7/22/2026
I took my 24 Colorado in because the front camera stopped working on Mon. They had to get another one overnighted. Came back Tuesday camera was there ready to go. I couldn't have been treated any better Every thing was great Thanks
HANNA MASSEY
7/24/2026
Hello, we're glad we could help! Our team strives to deliver an excellent experience, and we're happy to hear that was the case during your visit. If you have any further needs or questions, please don't hesitate to reach out!
COWARTS, AL
Maribel C|2023 Chevrolet Tahoe
Confirmed Service Customer
12/19/2025
Great communication by the staffs
12/20/2025
Hi there, thank you for taking the time to leave a review for us at Solomon Chevrolet. We're happy we could meet your expectations! We're looking forward to your next visit with us!
DOTHAN, AL
Rhett S|2024 Chevrolet Silverado 1500
Confirmed Service Customer
1/5/2026
Joel and all of the associates involved did a great job.
1/6/2026
Wow, we're glad you had such a wonderful experience with us! Thank you so much again for your feedback! We hope you have a great day!
DOTHAN, AL
Farrel E|2021 Chevrolet 1500 Silverado
Confirmed Service Customer
2/11/2026
Everyone encountered were professional and pleasant
HANNA MASSEY
2/12/2026
We’re delighted to hear everyone you encountered was professional and pleasant! Your kind words mean a lot to our team.
GENEVA, AL
Kyle D|2019 Chevrolet 1500 Silverado
Confirmed Service Customer
3/10/2026
I asked for my tire sensors to be checked and were told that could cost over $400 dollars. Just let me know if the sensors are bad and I will let you know if I want to replace them. I also asked for the front brakes be checked. The display app showed the front brakes at 20%. I told service the brakes have a strong vibration when applying the brakes. There is still a vibration today.
ANTHONY MARTINEZ-LEE
3/11/2026
We would like to thank you for sharing this review. We appreciate your feedback as it helps us grow as a dealership. We will be sharing your comments with our team and we encourage you to contact us if you would like to further discuss your visit.
HEADLAND, AL
Eddie D|2024 Chevrolet Colorado
Confirmed Service Customer
5/22/2026
Every thing was great except the wait. The problem I was having was fixed in about 30 min. (Just needed a update)the oil change took about a hour and a half I checked in around 8:30 and didn't leave until around 11:30 every one was nice and Hannah was helpful and professional.
HANNA MASSEY
5/23/2026
Thank you for the feedback. We appreciate hearing all comments so we can provide the best service to our customers. Please reach out to us if you have any questions or concerns. We look forward to serving you again.
COWARTS, AL
JENNIFER G|2026 Chevrolet Tahoe
Confirmed Sales Customer
5/28/2026
Sam and John are amazing!
JOHN SISTRUNK
5/29/2026
Thank you for your wonderful recognition of Sam and John. They'll be delighted to know their efforts made such a positive impact on your experience. We appreciate your support and look forward to your next visit.
BLAKELY, GA
Denise H|2025 Buick Enclave
Confirmed Service Customer
6/17/2026
Fast, friendly, and thorough!
HANNA MASSEY
6/18/2026
Thank you for your kind words! We’re thrilled that you had a positive experience with our team. Your satisfaction is important to us, and we look forward to serving you again in the future!
DOTHAN, AL
Donna C|2026 Chevrolet Traverse
Confirmed Service Customer
8/8/2026
Always above the rest on customer service.
JOEL MUNOZ
8/10/2026
Hello, we strive for 100% satisfaction, and it is great to see you had such a positive experience at Solomon Chevrolet. If you have any further questions, please give us a call. We're always happy to help!
HEADLAND, AL
Teresa C|2026 Chevrolet Traverse
Confirmed Service Customer
6/22/2026
It all good
HANNA MASSEY
6/25/2026
Thank you for your support and positive feedback! We're glad we could help and look forward to serving you again.
DOTHAN, AL
Yuliana A|2024 Chevrolet Blazer
Confirmed Service Customer
7/2/2026
Very friendly and service on point and fast
HANNA MASSEY
7/3/2026
Hello, we strive for 100% satisfaction, and it is great to see you had such a positive experience at Solomon Chevrolet. If you have any further questions, please give us a call. We're always happy to help!
DOTHAN, AL
Ray A|2021 Chevrolet Tahoe
Confirmed Service Customer
8/3/2026
Excellent Service, dropped vehicle off after hours and was notified early the next morning asking for authorization for repairs. I authorized the repairs and was kept up to date as the progress of the work being performed and also a time frame as to when to expect it being completed. During the work Solomon called and stated the exact issue that was causing the running problem and kept me aware of what all parts were needed for the repair and the cost of the repairs. Dealership called and advised vehicle was ready for pick-up sooner than I was expecting, I went to pick-up the vehicle and it was explained by the Service Dept of what the issue was and what was done to correct it. I had no surprise fees and everything that we agreed on was on the invoice. With all that being said, I would strongly recommend Solomon Chevrolet to all my friends and family, I have purchased several vehicles from Solomon in the past and to be honest my son just made a new vehicle purchase a few days ago. Talking about being treated like you are family, I have always been welcomed and treated well at Solomon Chevrolet.
HANNA MASSEY
8/5/2026
Thank you for your thoughtful review. Providing exceptional service to every customer is always our goal, and we're pleased to know we met your expectations. If any questions come up, we're always here to help.
DOTHAN, AL
Terrell L|2020 Chevrolet 1500 Silverado
Confirmed Service Customer
8/11/2026
I always have a nice time and experience.
HANNA MASSEY
8/12/2026
Thank you for taking the time to leave us a review. Customer satisfaction remains our highest priority, and we're thrilled to know you had a positive experience. We look forward to welcoming you back whenever you need us.
DOTHAN, AL
Rene G|2023 Chevrolet Tahoe
Confirmed Service Customer
3/14/2026
ok
HANNA MASSEY
3/15/2026
We appreciate you for taking the time to give our dealership such an excellent star rating. It helps us to know that we are meeting the needs of our customers. If there is anything else that we can do to help you with regards to your vehicle, please feel free to let us know.
DOTHAN, AL
Trent B|2022 Chevrolet 1500 Silverado
Confirmed Service Customer
4/8/2026
Reggie was great to work with. I will definitely be going back.
REGGIE JONES
4/9/2026
Hello, we're happy to hear you had a great experience with our staff! We look forward to helping again in the future. Take care!
DOTHAN, AL
Derrick D|2023 Chevrolet Tahoe
Confirmed Service Customer
6/10/2026
Friendly, helpful
HANNA MASSEY
6/11/2026
Thank you so much for your kind words! We're thrilled to hear that you had a great experience with us. We truly appreciate your support and look forward to serving you again!
DOTHAN, AL
Carmen K|2025 Chevrolet Silverado 2500 HD
Confirmed Service Customer
7/10/2026
I made an appointment to have my oil changed, tires rotated and my 20,000 mile maintenance and for them to look at my back passenger tire as it has been slowly leaking air since the last time I was there for an oil change and tire rotation ( which I asked them to check and they said they didn’t find anything). I explained to Hanna that the last time I was here they supposedly couldn’t find anything wrong with the tire but they rotated them (and charged me to do so) which was weird since I have still been continuously losing air every week or two still in the same back passeneger tire since then. She agreed since the tires were rotated that was strange but she would have them look. This was all SCHEDULED to be done on Friday July 3rd. When I pulled in the service department I parked my truck, went in and checked in with my service advisor Hanna. Gave her my keys. My truck sat in that same exact spot untouched for almost 3 hours while I sat and waited. No one ever came to look at it, no one came to talk to me about anything. I was trying not to be “that guy” who is asking is it done yet but after that amount of time I asked Hanna was it going to be much longer before someone came to get my truck as I had other appointments I needed to get that day (as this was my only day off during the week to get things done.) she had no idea I was still there or that my truck which had been parked in the middle of their drive for almost three hours hadn’t moved. She drove it back herself and assured me she had multiple people working on it and that “the system hadn’t sent my ticket to the back” 30mins later she came to tell me it would be 10mins and I would be on my way. 20mins after that they pulled my truck around. She told me that they fixed my tire for free for my long wait which was confusing as I bought the road hazard protection for the tires through Chevy when I purchased the truck. So how were they planning on charging me to fix it but seeing as how I was incredibly behind I just paid and left. After missing my next appointment I ran home to grab some lunch and thank god I did because after I came back out, got about 40 feet down my rock driveway I realized the tire they so graciously fixed for free was completely flat and I had driven across large rocks and gravel on a flat tire and my rim. I would like to add that for a second time I was charged for and paid for a tire rotation that obviously did not happen since the tire that they supposedly fixed was still flat and still positioned on my back passenger side of my truck. I was to livid to speak politely so I had my spouse call the dealership to arrange a way to get this taken care of. She spoke with Joel. Who started out by telling her he would send someone out to get the tire and fix it. I asked her to call and confirm they would be replacing the tire since A- the “fix” obviously didn’t hold and, B- I just rolled it across a lot of rock. Had they been rotated like I paid for twice now I would have seen the issue right off and not drove the vehicle. When she called Joel back he was incredibly rude and said he would re-patch the tire not replace. Then told my spouse he would listen to the recorded line “to hear himself NOT say that.” Very professional. I was supposed to be pulling my 41’ fifth wheel for the holiday weekend but had to cancel my trip as I did not feel comfortable do so on that tire which is STILL on the back passeneger side. He did send out two gentlemen who were nice and took the flat tire off and put the spare on while they took my tire back to the dealership to be re patched. They brought the patched tire back in an hour or so and re installed it and put my spare back up under the bed. So the rotation that I paid for twice with Solomon Chevy was never done, the 20,000 mile maintenance was not done and the oil changed took three hours. Add in the the snide comment from Joel and the lack of concern for the huge screw up from his service department and lack of safety by putting this tire back on the truck and you have assured I will never recommend anyone to go to Solomon Chevy in fact I will encourage people to stay away. I will say they offered to refund the rotation but at this point I’m not sure that won’t turn into a huge hassle for me as well, I mean this was only supposed to be a basic oil change/ tire rotation with basic maintenance that I had scheduled an appointment for..
HANNA MASSEY
7/15/2026
Our team has acknowledged this review.
MIDLAND CITY, AL
James E|2020 Chevrolet 1500 Silverado
Confirmed Service Customer
8/7/2026
From scheduling an appointment to paying for the work at completion of the service, it was a professional experience. It took some time to perform the service since I asked for the plugs and wires to be replaced on my truck. Since I had an appointment they took the truck back to the mechanic very soon after I arrived. The service was completed in a timely manner to meet my needs. Very satisfied with the service to my truck and the polite employees at the service department.
REGGIE JONES
8/8/2026
Hi there! We’re thrilled to hear we met your expectations! Our team works hard to provide excellent service, and we’re so glad you had a positive experience. If you have any further questions or need assistance, feel free to reach out!
BONIFAY, FL
Jerry P|2023 Chevrolet Silverado 1500
Confirmed Service Customer
8/17/2026
Very well organized and listens to the customer
HANNA MASSEY
8/19/2026
We truly appreciate you taking the time to share your experience. It means a great deal to our team to know we met your expectations. Thank you for choosing us!
DALEVILLE, AL
Rhett S|2024 Chevrolet Silverado 1500
Confirmed Service Customer
7/2/2026
Hannah did a great job, and so did the service technician. My appointment was at 1:00. I left the dealership before 2:00....Great Job
HANNA MASSEY
7/4/2026
We appreciate you for taking the time to give our dealership such an excellent star rating. It helps us to know that we are meeting the needs of our customers. If there is anything else that we can do to help you with regards to your vehicle, please feel free to let us know.
DOTHAN, AL
Mack S|2007 Chevrolet Silverado
Confirmed Service Customer
7/8/2026
Great customer service
REGGIE JONES
7/9/2026
Thank you! We always appreciate hearing from our clients, and we’re thrilled you had such a positive experience with us. If there’s anything else you need help with, don’t hesitate to reach out!
HEADLAND, AL
Rick L|2012 Chevrolet Corvette
Confirmed Service Customer
8/3/2026
Very quick and very nice. It was just very nice experience. I have told several people about it.
HANNA MASSEY
8/5/2026
We're glad everything was completed quickly and to your satisfaction! We sincerely value your business and look forward to your next visit!
SKIPPERVILLE, AL
Michael O|2024 Chevrolet Colorado
Confirmed Service Customer
1/29/2026
Nothing but an oil change.
DOTHAN, AL
Steve H|2016 Chevrolet 2500HD Silverado
Confirmed Service Customer
2/8/2026
The service staff is always friendly and very helpful.
REGGIE JONES
2/9/2026
We’re glad to hear that you found our service staff to be friendly and very helpful. Reviews like this give us motivation and help us ensure we provide high-quality care. We are always more than happy to assist you if anything else comes up. Take care!
HEADLAND, AL
John E|2019 Chevrolet 1500 Silverado
Confirmed Service Customer
5/19/2026
I was kept informed of the process great service
REGGIE JONES
5/20/2026
Thank you for the kind review. We are pleased to know our team kept you informed throughout the process while providing great service during your visit. We truly appreciate your trust and look forward to seeing you again.
COWARTS, AL
Joel M|2015 Chevrolet Malibu
Confirmed Service Customer
7/8/2026
Perfect visit
JOEL MUNOZ
7/9/2026
Thank you! We always appreciate hearing from our clients, and we’re thrilled you had such a positive experience with us. If there’s anything else you need help with, don’t hesitate to reach out!
DOTHAN, AL
Christopher B|2024 Chevrolet Silverado 2500 HD
Confirmed Service Customer
2/18/2026
Great Service!
REGGIE JONES
2/19/2026
Hi, thank you for the high star rating and for the review! We do hope we can be of assistance in the future. Take care!
ASHFORD, AL
ALLYSON M|2026 Chevrolet Tahoe
Confirmed Sales Customer
2/28/2026
We had the best experience at Solomon Chevrolet. Tucker Mendheim helped us find the perfect vehicle for our family. He was kind and courteous. Tucker answered all of our questions that we had.
TUCKER MENDHEIM
3/1/2026
Wow, we're glad you had such a wonderful experience with us! Our team is committed to providing every client with an excellent automotive experience. Thank you for recognizing the staff who made yours a great one! We look forward to assisting you again in the future.
MIDLAND CITY, AL
CYNTHIA H|2026 Chevrolet Tahoe
Confirmed Sales Customer
3/26/2026
We use Solomon for all our vehicles!
JOHN SISTRUNK
3/27/2026
Hi, your wonderful feedback and rating mean a lot to us. We are always more than happy to assist you if anything else comes up. Take care!
DOTHAN, AL
Daniel H|2024 Chevrolet Silverado 3500 HD
Confirmed Service Customer
4/30/2026
Courteous and professional service personnel and efficient, quality service on my vehicle!
HANNA MASSEY
5/2/2026
Thank you so much for your kind words! We're thrilled to hear that you had a great experience with us. We truly appreciate your support and look forward to serving you again!
MONROEVILLE, AL
LISA D|2026 Chevrolet Tahoe
Confirmed Sales Customer
7/3/2026
We live in Panama City Beach, FL and we have gone to Solomon in Dothan AL to purchase our last 8 vehicles. They treat us like family and go above and beyond every time.
HOUSE DEALS
7/5/2026
We are very happy we could provide you with a positive experience! We want to sincerely thank you for choosing Solomon Chevrolet and we hope to see you again soon!
PANAMA CITY BEACH, FL
David P|2024 Chevrolet Silverado 2500 HD
Confirmed Service Customer
8/2/2026
Great service
REGGIE JONES
8/4/2026
Hello, thank you so much for your high star rating! We appreciate you taking the time to leave us this review. Have an amazing day!
SLOCOMB, AL
Amanda W|2025 Chevrolet Trax
Confirmed Service Customer
8/19/2026
I communication
HANNA MASSEY
8/21/2026
We appreciate you taking the time to let us know about your experience. It appears that the nature of your experience does not reflect our dedication to customer satisfaction. Your concerns are very important to us, and we would like to learn more. Please contact us directly so we can address and remedy your concerns.
DOTHAN, AL
Brenda K|2017 Chevrolet Suburban
Confirmed Service Customer
4/22/2026
Very pleased with the service and my repairs were handled in a timely manner
HANNA MASSEY
4/23/2026
Thank you! We always appreciate hearing from our clients, and we’re thrilled you had such a positive experience with us. If there’s anything else you need help with, don’t hesitate to reach out!
SLOCOMB, AL
Sheryl E|2023 Chevrolet Silverado 2500 HD
Confirmed Service Customer
6/13/2026
Always do a great job
HANNA MASSEY
6/14/2026
Thank you for your feedback! We appreciate your support and hope to see you again soon.
DOTHAN, AL
Brandon K|2026 Chevrolet Silverado 1500
Confirmed Service Customer
6/21/2026
It was excellent
HANNA MASSEY
6/23/2026
Thank you! We always appreciate hearing from our clients, and we’re thrilled you had such a positive experience with us. If there’s anything else you need help with, don’t hesitate to reach out!
SLOCOMB, AL
Nathan T|2023 Chevrolet Blazer
Confirmed Service Customer
6/29/2026
Knowledgeable staff and good service!
REGGIE JONES
7/1/2026
Thank you so much for your kind words! We're thrilled to hear that you had a great experience with us. We truly appreciate your support and look forward to serving you again!
Arlington, GA
Farrel E|2021 Chevrolet 1500 Silverado
Confirmed Service Customer
7/1/2026
Brought my Silverado with a “check engine”indicator. Quickly diagnosed and repaired
REGGIE JONES
7/2/2026
Hello, we strive for 100% satisfaction, and it is great to see you had such a positive experience at Solomon Chevrolet. If you have any further questions, please give us a call. We're always happy to help!
GENEVA, AL
KEVIN S|2026 Chevrolet Silverado 1500
Confirmed Sales Customer
8/15/2026
Had a great experience Tucker Mendheim was great form the beginning of the sale til the end.
TUCKER MENDHEIM
8/16/2026
Hello, we really appreciate your feedback! We sincerely thank you for the positive review. We are happy to help!
DOTHAN, AL